Terms and Conditions

Welcome to Easy Track Solutions! By accessing and using our website and online store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases.

1. Definitions

• “Easy Track” refers to Easy Track Solutions, the owner and operator of this website.
• “User,” “Customer,” or “You” refers to any person accessing or using our website or services.
• “Products” refers to all items sold on our website, including truck spare parts and vehicle tracking devices.

2. General Terms

• By using our website, you confirm that you are at least 18 years old or have legal permission from a guardian to make purchases.
• We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
• Continued use of our website implies acceptance of any changes to these terms.

3. Product Information & Availability

• We strive to provide accurate descriptions and images of all products. However, we do not guarantee that all product details (including colors and specifications) are entirely accurate due to variations in display settings or manufacturer updates.
• Product availability is subject to stock levels, and we reserve the right to limit or discontinue products at any time without notice.

4. Pricing & Payment

• All prices listed on our website are in [Insert Currency] and are subject to change without notice.
• We accept multiple payment methods, including credit/debit cards, bank transfers, and mobile payments.
• Orders will only be processed once full payment is received.
• In case of pricing errors, we reserve the right to cancel any orders placed at an incorrect price.

5. Orders & Shipping

• Once an order is placed, you will receive a confirmation email with order details.
• Shipping times and costs vary depending on your location and chosen shipping method.
• We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
• Risk of loss or damage transfers to the buyer once the product is shipped.

6. Returns & Refunds

• We accept returns within 2 days of purchase, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
• Refunds will be processed through the original payment method within 14 days.
• Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

7. Warranty & Liability

• Some products come with a manufacturer’s warranty, which will be detailed in the product description.
• Easy Track is not liable for any damages, losses, or injuries resulting from the misuse or improper installation of our products.
• Vehicle trackers require proper installation and periodic maintenance. We are not responsible for service interruptions caused by network issues or misuse.

8. Privacy Policy

• We are committed to protecting your privacy. Personal information collected during transactions will only be used for order processing, customer service, and marketing (if consent is given).
• We do not share your information with third parties except as necessary for payment processing and order fulfillment.

9. Intellectual Property

• All content on this website, including logos, images, text, and product descriptions, is the property of Easy Track Solutions and may not be used without permission.

10. Governing Law

• These Terms and Conditions are governed by the laws of [Insert Country/Region]. Any disputes arising shall be settled in the jurisdiction of [Insert Location].

11. Contact Information

For any questions, concerns, or support, please contact us:

📧 Email: info@easytrackafrica.com
📞 Phone: +255715230130
📍 Address: P.O. Box 5084 Dar es salaam Tanzania

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.